Privacy Policy

Last Updated: March 5, 2025

At DUNAMYX, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website dunamyx.com, engage our managed IT services, or interact with us. By using our services, you agree to the terms outlined here.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company name, and billing details when you request a quote, sign up for services, or contact us.
Service-Related Data: Information you provide about your IT systems (e.g., network details, software usage) to enable us to deliver managed IT services, diagnostics, or support.
Communications: Records of emails or calls when you reach out to us.

How We Collect Information

We will collect information directly from you when you fill out forms, sign contracts, or share details during service delivery.

How We Use Your Information

We may use your data to:

Provide, manage, and improve our managed IT services (e.g., system monitoring, troubleshooting).
Process payments and fulfill contracts.
Communicate with you about service updates, offers, or support issues.
Comply with legal obligations or protect our rights.

How We Share Your Information

We do not sell your personal data. We may share it:

With Service Providers: Trusted vendors who assist us, bound by confidentiality agreements.
For Legal Reasons: If required by law, subpoena, or to defend our legal interests.

Data Security

We implement reasonable safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection against breaches.

Your Choices and Rights

You can reach us out for the following:

Correction: Request to update your personal data by contacting us.
Opt-Out: Unsubscribe from marketing emails via the appropriate link in any message from us.
Deletion: Ask us to remove your data, subject to legal retention requirements (e.g., billing records).

Data Retention

We keep personal information only as long as needed for service delivery, legal compliance, or business purposes—typically no longer than 7 years after our relationship ends, unless required otherwise by law.

Third-Party Links

Our site may link to external websites. We are not responsible for their privacy practices. Please, review their policies separately.

Changes To This Policy

We may update this policy as needed. Any update will be published on this page.

Questions or Concerns?

Please, reach us out at:

DUNAMYX

7240 NW 114th Ave # 108.

Doral, FL 33178

305.200.6438

contact@dunamyx.com